Intel Graphics Driver 18.104.22.168XX Issue
Intel has posted updated Intel Graphics Windows 10 DCH Drivers. Targus has not validated this version of the Intel Graphics driver yet and is testing it for compatibility with Targus Universal Docking Stations and the DisplayLink software but so far it appears to fix the issues with the previous driver.
Synaptics DisplayLink Fix
The DisplayLink 10.1M1 software for Windows has also proven to contain a work-around for the issue.
Temporary Work Around
Many Targus universal docking station customers have found that rolling back to a previous Intel Graphics Driver version will restore functionality. However, this is not often possible for those who got the driver via the 20H2 update process or pre-installed on newer Tiger Lake-based PC. For these customers, it is recommended to uninstall the latest Intel Graphics Driver version 22.214.171.12466 and install one of the Other Versions from here.
Dell PC Recommendations (Newer Intel Graphics Driver)
Dell is also advising to update the Intel Graphics Driver, see here. It is not clear when this driver will be available from Windows Update but Targus believes this may be in next months (2nd Tuesday of the month) Windows Updates for Tiger Lake systems.
It is unclear whether any of the recommended remediation steps for the Dell Security issue described at this article may also load the latest Intel Graphics Driver.
Targus recommends following the Dell guidance, and then verify the desired Intel Graphics Driver is installed.
PC OEM Update Utilities and Processes
Targus recommends following OEM update and patch procedures and then verifying the desired Intel Graphics Driver is installed and functioning with the DisplayLink-based Targus universal docking station.
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